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(Senior) CRM Executive - Luxury Travel & Adventure

  • Salary: Free gym classes, travel & more!
  • Contract: Permanent
  • Location: Sutton, Surrey
  • Industry: Travel, Leisure
Job description (Senior) CRM Executive - Luxury Travel & Adventure
£28-32K London/ Sutton - direct train links, free parking & flexible working

My client is a leading travel specialist offering luxury destinations, inspirational travel and one-of-a-kind adventures. They host a new wave Head Office experience, running weekly Pilates, monthly beauty therapists, gym membership, familiarisation trips and heavily discounted destination holidays all topped-off with two cuddly office dogs.

Due to a major digital transformation they have a newly created opportunity in their vibrant Surrey office for a (senior) CRM Executive to join their collaborative marketing team. Taking ownership of CRM and email marketing this is a fantastic opportunity for a talented CRM and email marketing specialist to plan the email marketing and communications strategy, playing a huge part in growing this key marketing channel.

The Role:
As a (Senior) CRM Executive your main responsibility will be to develop an in-depth knowledge of the customer, fully understanding the customer journey to create, present and schedule personalised and relevant email marketing campaigns and direct communications. Working closely with Marketing, IT and Content you will develop and implement the CRM strategy with a strong focus on email marketing and be one of the "email marketing and client data heroes' within the business.

Skills & Experience:
Ideal candidates will have a passion for email marketing and segmentation with proven B2C experience for a brand with a complex customer journey.
*CRM Experience, email marketing and building email campaigns - essential!
*Proven track record developing Email campaigns projects, strong understanding of email automation
*Excellent level of written English - highly accurate with strong attention to detail
*Strong Google Analytics and insights knowledge
*You will enjoy working in a fast-paced team where your contribution and new ideas are actively encouraged

This is an excellent opportunity to join a highly reputable brand, and friendly and supportive team who share a passion for worldwide travel, where every day and every client is different.

Please send your CV for immediate consideration - Thank you!
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