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Creative Account Manager - Surrey-£30-£35k-Integrated Agency

  • Salary: £30000 - £35000
  • Contract: Permanent
  • Location: Surrey
  • Industry: Agency
Job description This is a fantastic opportunity to be part of a friendly, lively and extremely busy team who are now looking for a qualified and experienced Account Manager to look after the day-to-day requirements of key clients.

If you're confident, customer-oriented and have a 'can do' attitude, then get in touch!

About you:

*A minimum of two years working agency side at Account Manager / Account Exec level.
*Excellent client and internal communication skills; with the ability to digest a brief, creating time plans using smart sheets (or similar), managing regular client updates through to final delivery and invoicing.
*Case studies through which you can demonstrate your client management skills in delivering and / or supporting on campaign plan.
*A history of working with external suppliers; including photographers, content creators, videographers and copywriters.
*A working knowledge of the Adobe suite (for artwork approval), Microsoft packages and Google Suite (for client communication).
*A comfortable and confident approach to team working and then working increasingly independently over the full lifecycle of multiple projects in tandem

The Role:

Working with the senior account manager, you will be:
*The primary relationship owner for an assigned group of client accounts.
*Responsible for identifying and implementing all new projects for those accounts.
*Recognising, and developing new opportunities within those accounts.
*Naturally proactive, and the 'go to' person and first point of contact your customers.
*Joining the daily work in progress meetings and scheduling jobs effectively.
*Delivering monthly and quarterly status and results as required

Growth and development:

You will ensure;
*All clients receive maximum value from the services provided.
*Client feedback is used proactively to improve customer experience.
*Potential clients are identified and always approached.


Above all, you are;

*Consistent in your approach, exemplifying the same professional working ethos at every level, from PA to Director and maintaining a great working relationship.
*A confident team player, not a silo worker, with a productive and proactive nature, who naturally brings people together, educates, and delivers success as a team.
*A natural leader, confident in your recommendations and approach.
*Always learning - digital never stops, so keeping on top of the latest technologies.

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