Accessibility Links

CRM Coordinator

  • Salary: £120 - £160
  • Contract: Freelance
  • Location: London
  • Industry: Fashion
Job description Freelance CRM Coordinator - 8 Weeks Rolling

Iconic Ladies Fashion Brand - Central London

Our client is an iconic fast fashion brand based in Central London. They are seeking an experienced CRM Coordinator, having worked extensively within retail and fashion.

Key Responsibilities

Plan and implement CRM Strategy I line with overall brand and digital strategy
Review and develop proposition of existing CRM programmes and lifecycle functionality. Continually optimising all aspects based on learnings from analysis and tests
Launch innovative, best in class CRM programmes for the brand, to acquire new and retain/reward customers across channels (e.g Welcome, Reactivation, and Repeat Purchase)
Utilise data sources to identify new and innovative ways to market to our customer groups across new and existing marketing channels
Support business goals and drive effective CRM decision-making across brand functions to improve overall customer experience
Deliver insight and actionable recommendations in response to a variety of key business projects to impact planning, increase sales and drive customer retention
Work with wide digital, trade and brand marketing teams to implement commercially viable and customer centric activity
Lead CRM reporting on programmes and overall email performance on a weekly, monthly and ad-hoc basis
Use knowledge gained through analysis to inform forecasts, budgets and CRM Direction (short/long-term)
Assist in BAU email deployment when required

Skills

Proven experience in CRM
Experience executing CRM campaigns and leveraging data driven research & analysis to drive strategic direction, best practices and process improvements
Experience in fashion/retail/marketing/digital preferable
Experience dealing with multiple stakeholders, managing multiple projects and prioritising tasks to meet business and3rd party deadlines
Self-starter who take ownership for their own projects and tasks with the ability to work quickly and efficiently with an excellent eye for detail and accuracy. Can do attitude and great initiative
Proficient in Excel
Strong communicator with good interpersonal skills

Related jobs
  • Salary £25000 - £27000
  • Contract Permanent
  • Location London
  • Industry Fashion
  • Description Online Marketing Executive - Premium Fashion Brand-£27k My client is a leading premium fashion brand with a strong presence in the British market. They are looking for a talented Online Marketing
  • Salary Negotiable
  • Contract Freelance
  • Location City of London, London
  • Industry Fashion
  • Description Freelance CRM Coordinator - 8 Weeks Rolling Iconic Ladies Fashion Brand - Central London
  • Salary COMMISSION
  • Contract Permanent
  • Location London
  • Industry Retail, Fashion, Travel
  • Description Senior Recruitment Consultant - Ecommerce, Trading & CRM - Warm Desks! This is an exceptional opportunity for an experienced recruiter to join a fast growing team with an amazing client list
  • Salary Negotiable
  • Contract Permanent
  • Location London
  • Industry Fashion
  • Description Email Marketing Executive - x3 Premium Consume Lifestyle West London
Profiles Partners with the London Venus Awards
27 Jul 2018
Profiles Partners with the London Venus Awards
We are very proud to announce that Profiles Creative have partnered up with the Venus Awards and wil...