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CRM Manager - Luton - Travel - £45k

  • Salary: Negotiable
  • Contract: Permanent
  • Location: Luton, Bedfordshire
  • Industry: Travel
Job description We are working with a well-known travel company, as they look for a delivery-focussed CRM Manager to take them through a Big Data solution re-platforming programme. The CRM Manager will be responsible for managing the development and roll out of the new CRM platform and delivering the programme across various international markets. The CRM Manager will define and deliver new marketing programs, with the goal of optimising the commercial benefit and customer experience. The CRM Manager will work on multi-channel CRM programs and marketing platforms. It would be ideal if the CRM Manager has experience of IBM Campaign or a background in business analysis.

Key Responsibilities:

- Successfully define and implement the CRM strategy.
- Develop and manage digital product roadmap and lifecycle management.
- Work across international markets with insight and ability to make recommendations.
- Strong understanding of digital technologies and ability to drive customer and business value forward.

If this sounds like your ideal role, apply now for immediate consideration.
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