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Customer Service & Production Assistant - Online Fashion Brand

  • Salary: £21000 - £22000
  • Contract: Permanent
  • Location: London
  • Industry: Fashion
Job description Customer Service & Creative Production Assistant - Online Premium Fashion Brand
Based: North London
ASAP Start, £21-22K + excellent training and career development

An independent online fashion retailer is looking for a Customer Service & General Production Assistant.

This is a key role for the business and they are keen to onboard someone ASAP however, notice will be considered.

They are looking for an excellent communicator; you will be answering a high volume of calls and emails . You must be confident handling social media queries and contributing to the overall improvement of customer services.

You will obtain an in-depth knowledge of the brand, products, suppliers and online shopping procedures in order to advise customers well. You must be commercially minded and a great team player.

They are looking for someone with an open mind, an interest in photography and a good eye for images would be a definite advantage. As this is a fairly small company, boundaries and tasks are fluid, so you will have the opportunity to get involved with the creative side of the business. The pace is super-fast and you will learn a lot.

They are looking for someone who is interested in all aspects of running a mail order business who can also get involved with writing short product copy, update the web site, get involved with organising photoshoots, help scouting for new locations and models (online), dealing with designers on sampling etc. This role extends much further than customer services and has a lot of scope for development for the right person.

Profiles Creative work with the most talented people across Design & Creative, Digital & Ecommerce, Social & Content, Marketing & Communications and PR & Client Services, partnering with the most innovative agencies, as well as top fashion houses, luxury brands, global retailers, media companies and cutting edge travel & leisure companies. We recruit comprehensively for permanent, contract, and freelance candidates at all levels throughout the UK and internationally.

Profiles Creative is acting as an Employment Agency in relation to this vacancy.
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