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eCommerce/Web Trading

  • Salary: Negotiable
  • Contract: Permanent
  • Location: London
  • Industry: Fashion
Job description e-Commerce/Web Trading Manager

Greater London

Global Accessories Brand


We are currently recruiting for an e-Commerce / Web Trading Manager who will be responsible for managing and developing the online business and multi-channel platform for marketplace providers.

You will be responsible for creating and executing digital marketing campaigns incorporating social media, PPC and SEO platforms.

Key Tasks

Responsible for delivering the e-commerce commercial business
Establish an annual strategic business plan in conjunction with the leadership team
Prepare/review sales reports for specific trading periods and activities
Responsible for the online customer experience, and focusing on improving e-store functionality and maximise revenue opportunities
Overseeing and providing customer care and maximising customer satisfaction
Understand and develop sources of traffic (and the factors that influence it) email, SEO, PPC, affiliates, social media etc
Manage and implement site enhancements, and manage user testing
Developing and using web analytics and reporting for continuous review and optimisation of the site
Analyse sales data and produce reports to analyse performance of all online marketing campaigns and promotions (via reports, analytics, surveys, etc)
Test and deploy functional projects/improvements
Work alongside Product team analysing trends and continually providing feedback ensuring production and quality is in accordance with sales performance
Manage website configuration and parameters (e.g payment options, stock management)
Drive online marketing campaigns and promotions in conjunction with the Marketing team
Evaluate approaches and strategies to improve website sales conversions and customer engagement

Skills

Strong commercial experience with an emphasis on customer service and achieving online sales and other performance metrics
Great leadership and team management skills
Superb communications skills
Knowledge of web-based content through a CMS platform
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