Senior UX Designer - ecommerce

The Senior UX Designer will be a key part of a growing, cross-functional product team. You will be a customer-centric innovative thinker, who will work to deeply understand the customer through research, use of insights and data analysis to ensure your designs meet their needs and add value.

Based in offices just outside of Reading, my client is a heritage British brand, who is investing heavily in their digital product offering. The Senior UX Designer will report directly into the Head of Product.

The Senior UX Designer will play a hands-on role, designing and prototyping the overall functionality of products and features within your product area. You will ensure great user experience, testing and iterating will be an inherent part of your approach. You’ll be leading workshops and design sprints to inject design thinking to produce rapid, iterative results, helping your team validate and dismiss the assumptions they have made.

Key responsibilities for the Senior UX Designer:

• Deeply understand the customer you’re designing for, striving to understand the what, why and how of the problems you are trying to solve.
• Excellent applied skills in conducting user research, creating personas, wireframes and prototypes, storyboarding, scenario and journey mapping, information architecture, user flows and usability testing.  
• Both formally and informally uncover user needs and contexts via primary and secondary research techniques, sharing your learnings across the global business.
• Execute and advocate for evidence-based product and design decisions – conducting user research and stakeholder interviews to gather evidence and requirements, synthesising and sharing findings and providing rationale for decisions.
• Produce high quality design solutions through user research and discovery, market, and competitor analysis, low-fi and high-fi wireframes, concepting and prototyping, scenario and journey mapping and usability testing.
• Plan, facilitate and lead cross-functional, collaborative, design thinking workshops and sprints to drive human-centred creative problem solving.
• Be an advocate within the organisation for creating a consistent user experience, utilising the standards set through the Global Design System to support design at scale.
• Define relevant User Experience metrics for your product area and measure their performance over time, analysing customer pain points and proactively suggesting improvements to move the experience forward.
• Mentor other User Experience / User Interface Designers as appropriate, providing them with timely direction, support, and honest feedback to help support their development.

The Senior UX Designer can look forward to joining a growing, global business with an amazing working culture. They operate a hybrid working policy, with two days per week in the office, one of which is a Wednesday. Based just outside central Reading, there is parking onsite. The Senior UX Designer can expect a comprehensive benefits package, along with a salary of circa £65k.

If you are a Senior UX Designer already, or a midweight looking for your next step, please get in touch today with your CV and portfolio.