Inclusion Director
- Salary
- £70,000 - 75,000 per annum
- Location(s)
- Permanent
- Industry
- Other
Job description
Profiles Creative are proud to have partnered with a pioneering and global award-winning DE&I consultancy. Renowned for their approach to growing inclusive cultures, brands and communities – we are recruiting an Inclusion Director to join their Partnerships team on a hybrid basis!
They partner with some of the world’s leading brands (PepsiCo, Mars & McDonald’s etc) to build a new ROI: return on inclusion. Our client delivers DE&I Strategy and Projects that transforms workplace cultures to unlock the potential for innovation, creativity and better customer experiences. This is a consultancy that truly challenges the status quo and creates change across all sectors.
The Role & Your Experience:
The Inclusion Director is a key figure within the consultancy, leading high-profile relationships with ambitious businesses across different sectors.
Your expertise in managing and growing great client relationships is complemented by demonstrable interest in the responsible marketing and/or inclusive marketing space.
Working alongside a talented and passionate team and line managing a team of consultants, your natural gravitas / commerciality will drive profitability and influence a range of internal and external stakeholders.
It’s likely you have gained valuable Agency experience in Snr Client Services position (eg, Account Director) and are now ready to step up, in a new environment.
Requirements:
Anticipates client needs that will both improve the project outcomes and expand relationship with the client
Is responsible for owning and growing their accounts – responding to financial targets, and aligning the teams in that objective
Builds, maintains and grows great client relationships, delivering new business and growth opportunities on the accounts
Develops and leads on new business proposals
Prioritises client work and relationships within their portfolio to ensure all deadlines are met and resource or timeline challenges are raised early
Meets regularly with client teams to plan and progress account activity
Is the senior point of contact for the client, for key discussions, escalation and management of expectation
Thrives on interrogating the clients challenges to fully understand requirements and possibilities to shape relevant insights
Leads storytelling and strategic recommendations of work with support of junior team
Engages the client with the insights and narratives that emerge from discovery
Builds relationships with and collaborates with external DEI experts to expand the internal knowledge base in the business and broaden the offering
Coaches other team members and provides them with opportunities to lead research or client presentations as appropriate
Has hands-on line management experience and enjoys supporting line reports to achieve aligned goals
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